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PBI Web Portal 16 Staff Interaction

From Prime 16 Online User's Manual
Revision as of 00:50, 10 July 2018 by Jspenceratty (talk | contribs)

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Understanding the Registration System

Case Management

Non-case Documents


Forgot Password

An attorney can use the password retrieval system in the website to retrieve a forgotten password. The attorney may also call the organization for that information. The lawyer’s form does not display the password in a clear text format; however, staff can reset that password by deleting the information in the password box and typing in a new password for the attorney. Log In Other than providing the username and password, or giving the attorney sufficient information to create his own website registration, there isn’t much to be done by the organization regarding log in.  

Account/Profile

Edit Profile

When an attorney edits his profile on the Portal, those changes are immediately made to his lawyer record in Prime. Notification of the change to the profile is sent by email to staff. Of course, staff may also edit an attorney’s profile by editing the information in the lawyer record.

Counties

Changes by an attorney to counties result in an immediate change to the lawyer record in Prime, in addition to an email being sent to staff notifying them of the change to the attorney’s counties. Of course, staff may also edit this information in the lawyer record.

Subjects

Changes by an attorney to subjects result in an immediate change to the lawyer record in Prime, in addition to an email being sent to staff notifying them of the change to the attorney’s subjects. Of course, staff may also edit this information in the lawyer record.

Change Password

Staff may change the password for the attorney by opening the lawyer record, going to PBI Website Information tab and changing the password entered into the password field. The field does not show up in plain text, so staff cannot read existing passwords from within the lawyer record.

Change Security Question and Answer

Staff may change the Security Question and Answer for the attorney by opening the lawyer record, going to the PBI Website Information tab and changing the Security Question and Answers entered into the corresponding fields.  

Work Summary

You may produce a list of the attorney time entered by running the appropriate reports corresponding to the type of time entered. Many of these reports may be found by going to the menu and navigating to ReportsReport Selector. For compensated time entries, in the Report Selector, in the lower left corner under “Other Tables, Lawyers, Oservice, etc.”, use the dropdown to choose “Compens” for compensated time. Choose one of the reports in the Choose Report dropdown. Enter the criteria and run the report. For PBI time entries, in the Report Selector, in the left column, in the middle of the page, use the PBI Time dropdown to choose a report. Enter the criteria and run the report.